This is an archived copy of the 2023-24 Catalog. To access the most recent version of the catalog, please visit http://catalog.jccc.edu/.

The Computer Support Specialist A+ 16-credit hour certificate is an industry-respected starting point for individuals to pursue a career in Information Systems. The certificate provides valuable technical and communication skills required across the Information Systems industry. Students develop essential skills in hardware, software, networking, written communication, verbal communication and problem solving. Upon completion of the certificate, students are prepared to take the CompTIA A+ certification exam, enter the workforce in an entry-level computer support position or continue their studies.

(Major Code 6610; CIP Code 11.1006)

Computer Support Program web page

Required Courses

CSS 105Introduction to Personal Computers: Windows1
CSS 120Computer User Support Skills*3
CSS 128PC Applications: MS Office3
or CSS 108
CSS 110
CSS 123
Word Processing I: MS Word*
and Spreadsheets I: MS Excel
and E-Presentation: MS PowerPoint
ELEC 186CompTIA A+ Core 13
IT 120CompTIA A+ Core 23
IT 141Introduction to Networks3
Total Hours16
Total Program Hours: 16

Note: Students eligible for the Computer Support Specialist A+ Certificate are qualified to take the Computing Technology Industry Association (CompTIA) A+ Certification Credential Exam.

*

This course has registration requirements.