CSS 105   Introduction to Personal Computers: Windows (1 Hour)

This course is designed to give the student an overview of essential personal computer concepts and skills. Current topics include computer terminology, hardware components, system software, application software, file management, email and the Internet. Hands-on, real-world projects will be performed to reinforce the concepts taught. 1 hr. lecture /wk.

Computer Support Specialist, AAS

https://catalog.jccc.edu/degreecertificates/computersupportspecialist/comp-support-specialist-aas/

The Computer Support Specialist 63 credit hour Associate of Applied Science degree prepares individuals to provide technical assistance, support, and advice to computer users to troubleshoot software, hardware, and networking problems. This two-year degree includes instruction in computer concepts, information systems, networking, security, operating systems, the Internet, software applications, help desk concepts, effective written and verbal communication skills, team management, project management, customer service, and problem-solving skills. Courses are completed in state-of-the-art computer labs at Johnson County Community College. Students are prepared to enter the workforce as Computer User Support Specialists, Help Desk Technicians, Technical Support Specialists, or IT Support Representatives.