The Computer Support Specialist Network+/Security+ 35 credit-hour certificate provides additional technical skills and industry-recognized credentials for students to qualify for a wider range of high-demand positions across the broad field of information systems.   Upon completion of the certificate, students are prepared to take both the CompTIA Network+ and Security+ exams. Individuals may choose to enter the workforce with strong computer, network and security support skills, or continue another year of studies to complete their Computer Support Specialist Associate of Applied Science degree.

(Major Code 6620; CIP Code 11.1006)

Computer Support Program web page

Program Outcomes

Johnson County Community College (JCCC) is committed to offering high-quality affordable programs that focus on developing knowledge and skills conducive to life-long learning. Both the General Education Student Learning Outcomes and Institutional Learning Outcomes convey JCCC's approach to programmatic outcomes. Additionally, students who successfully complete the Computer Support Specialist Network+/Security+ Certificate from JCCC will be able to:

  • Understand key information and skills for user support professionals, including troubleshooting and problem-solving, and successful verbal and written communication with users.
  • Demonstrate an in-depth proficiency with word processing, spreadsheet, database and presentation graphics applications.
  • Examine personal computer (PC) hardware and peripheral components, network components and connections, network services, virtualization, cloud computing, mobile and print devices.
  • Install and configure an operating system (OS), identify and apply fundamental security concepts, troubleshoot software and OS configurations and use best practice operational procedures.
  • Configure and troubleshoot networking technologies, including Internet Protocol (IP) connectivity, IP services, and security fundamentals.
  • Install and configure systems to secure applications, networks and devices.
  • Develop a professional digital portfolio.