Microcomputer Technical Support Certificate
The microcomputer technical support vocational certificate is designed to provide an entry-level set of competencies that will allow the recipient to quickly perform satisfactorily in computer system help desk environment. This 6-course sequence will expose the student to significant aspects of computer hardware, computer networks and interconnection computer software, as well as interpersonal skills. Lectures will provide a theoretical foundation of microcomputer performance while a variety of laboratory projects will offer experience in system organization, interconnection and troubleshooting.
Suggested/Sample Course Sequence
The sequence taken by the student may vary depending on prerequisites, course availability, and personal/ professional responsibilities.
(Major Code 4980; State CIP Code 47.0104)
First Semester
| ELEC 126 | Microcomputer A+ Preparation | 4 |
| CPCA 128 | PC Applications: MS Office | 3 |
| ELEC 185 | LAN Cabling and Installation | 3 |
| Total Hours | 10 | |
Second Semester
| IT 205 | Implementing Windows Client | 3 |
| ELEC 250 | Microcomputer Maintenance* | 3 |
| BUS 225 | Human Relations | 3 |
| or SPD 125 | Personal Communication | |
| Total Hours | 9 | |
Total Program Hours: 19