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Microcomputer Technical Support Certificate

The microcomputer technical support vocational certificate is designed to provide an entry-level set of competencies that will allow the recipient to quickly perform satisfactorily in computer system help desk environment. This 6-course sequence will expose the student to significant aspects of computer hardware, computer networks and interconnection computer software, as well as interpersonal skills. Lectures will provide a theoretical foundation of microcomputer performance while a variety of laboratory projects will offer experience in system organization, interconnection and troubleshooting.

Suggested/Sample Course Sequence

The sequence taken by the student may vary depending on prerequisites, course availability, and personal/ professional responsibilities.

(Major Code 4980; State CIP Code 47.0104)

First Semester

ELEC 126Microcomputer A+ Preparation4
CPCA 128PC Applications: MS Office3
ELEC 185LAN Cabling and Installation3
Total Hours10

Second Semester

IT 205Implementing Windows Client3
ELEC 250Microcomputer Maintenance*3
BUS 225Human Relations3
or SPD 125 Personal Communication
Total Hours9

Total Program Hours: 19